Frequently Asked Questions - Property management

In Florida, property management isn’t governed by a standalone license; rather, the requirements depend on the type of residence and how compensation is structured. At Bonita Estero Naples Properties, we proudly offer a full-service management of short-term residences.

Not at all. Bonita Estero Naples Properties was founded with the intention of setting a higher standard—distinct from the typical property management experience. To learn more about our tailored approach and offerings, we invite you to explore the “Manage” section, read our story under “About,” or connect with us directly for a more personal conversation. 

At this time, we specialize exclusively in short-term residences and do not manage long-term (annual) residences. That said, our offerings continue to evolve—feel free to check back with us in the future, or reach out anytime. 

We believe consistent care is key to protecting your investment. Once we’ve had an initial conversation and feel our values align, we’ll conduct a first inspection of your residence. During the onboarding process, your dedicated property consultant will return to complete a detailed walkthrough and inventory.

Once your home is listed, we inspect it at least once a month when there is no occupancy—more frequently if multiple showings are scheduled. After a guest departs, the monthly inspections resume until the next arrival. This rhythm ensures your residence is always guest-ready and impeccably maintained.

Every residence is unique, and while we don’t guarantee a specific timeframe for booking, we’re deeply committed to minimizing vacancy. You’ll receive thoughtful, data-driven pricing recommendations, along with weekly updates on listing activity, guest interest, and market trends. We continuously monitor performance and adjust strategy as needed—ensuring your home remains competitively positioned and guest-ready at all times. 

That’s wonderful! We’ll gladly honor any guests you’ve already connected with and seamlessly incorporate them into our management system. From contracts and payments to check-ins and property care, we handle all the details with precision and professionalism—allowing you to enjoy peace of mind while your guests experience the elevated service we’re known for. 

We offer reliable home watch services, providing peace of mind while you are away. With careful attention to detail, we ensure your property is regularly inspected, meticulously cared for, any any concerns are addressed promptly-delivering the same elevated standard of service and trust you experience in every aspect of our company. 

We invite all prospective owners to explore the “Management” section of our website, where you’ll find our Residence Appearance and Required Inventory guides—crafted to help you prepare your home to meet our elevated standards. The quality and presentation of your residence directly influence the caliber of guest it attracts.

To support you, our team offers concierge-style onboarding assistance, including guidance on staging and setup, ensuring your home is guest-ready from day one. Thoughtful preparation leads to exceptional experiences—for both you and your guests.

We do—it's an essential part of the service we provide. At the time of contract, you and your dedicated property consultant will determine an appropriate course of action for maintenance. This allows us to address routine issues promptly and discreetly, without disrupting your guest's experience.

While your residence is vacant, you’re welcome to complete any make-ready work you’d like. Once a guest is in place, we carefully manage access to the property for their safety and privacy—all this will be discussed at the time on contract.

During onboarding, you’ll have the opportunity to share any preferred vendors you currently work with. We’re happy to reach out, establish a relationship, and ensure they meet our standards—so your property and guests are cared for with the same level of excellence.

We are a relationship-based real estate brokerage, partnering with customers who value a full-service experience and are committed to maintaining exceptional residences. We don’t subscribe to a “who vs. who” mindset or where our customers feel like a number. Instead, we believe that when service is approached with integrity, precision, and care, everyone thrives. This philosophy guides every interaction—fostering trust, respect, and an elevated experience.

Absolutely! We are a comprehensive, full-service brokerage and property management company dedicated to delivering exceptional results and seamless experiences. 

We apply the principles of trust, honesty, respect, integrity, commitment, and 100% transparency. Our full management program starts at 20% of the gross rent collected. 

We believe compensation should be earned—not assumed. That’s why our management fee is a percentage of the actual rental income collected. If no rent is received or the residence remains vacant, you won’t owe us a thing. Your success is our priority. 

We’d love to connect with you. Feel free to fill out our contact form on this website, call or text us directly at 570-916-5289, or email us at bonitaesteronaplesproperties@gmail.com. We look forward to hearing from you soon.